Hi All, I had to reformat my computer a few days ago and afterwards I lost my popularasians and registered email address password. Therefore, I can't access my previous popularasians account and can't reset my password. I can provide my I.P. address and name of my registered email address as proof that this was my popularasians account. I have been trying to use data recovery programs to try and retrieve my lost passwords but this has not worked. I've been running this program for the past few day. I had to set up a new account so that I could make this post. Any help would be greatly appreciated. Thanks, Tommy
Hi, Thanks for the response. Already done - sent a PM to Shinobi a few days ago but not had a response yet. So, I thought I would post my problem on the forum and see if there is anyone else that can help me. Thanks, Tommy.
There is an option to request a password but this is sent to the registered email address. I have lost the password for both my popularasians account and registered email address. Tommy.
but if u forget/lost your password to your email...cant u just reset it and then change it to whatever you want it to be?
Hi, In order to be able to reset my registered email address password I need to supply various informaiton such as date of birth, postcode, secret answer. Unfortunately, I think I have forgotten my secret answer or some other piece of information and therefore can't reset the password. Therefore, I have sent a Windows Live Validation to Microsoft to verify that I am the email account holder and for them to reset my password. So far, I have had no response yet. Thanks all for your responses, Tommy
Hi, Since I completely formatted my hard drive I have also tried using data recovery software for several days to retrieve my internet signon passwords. I managed to retireve some password files but they were corrupted and I could not get any useful data. I also tried using all my old password to try and access my old poppularasians accounts but none of these were correct. I have tried everything and anything but still can't access my old popularasians account. My last resort is to open my request to the forum for help. Regards, Tommy
Thanks everyone for their suggestions. Problem has now been solved and I have regained access to my popularasians account. Tommy.